Sinterex Privacy Policy

This is Sinterex 3D Printing Manufacturing LLC’s (“Sinterex”, “we”, “our”, or “us”) Privacy Policy. This policy describes the type of information we may collect from you or that you may provide when you visit www.sinterex.com (the “Website”). Our policy applies only to activities Sinterex engages in on the Website and does not apply to any activities of Sinterex that are “offline” or unrelated to the website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies, do not use our Website. By accessing or using the Website, you agree to this Privacy Policy.

Sinterex is the data controller of this Website and is responsible for any data submitted by you through this Website. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at info@sinterex.com.

DATA WE COLLECT ABOUT USERS

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
Information regarding your location

Pictures and other information from your Device’s camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.

Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies.
A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Flash Cookies.
Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons.
Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies.
Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.

We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from

Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation

Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

DATA THIRD PARTIES MAY COLLECT ABOUT USERS

 

Third parties unrelated to Sinterex, may collect certain anonymous data regarding your use of the Website. This information does not personally identify users, by itself or in combination with other information, including as set out below, and is only gathered to improve performance of the Website. The anonymous data collected by third parties may include information such as:

  1. Technical Data including internet protocol (IP) address, login data, browser type or version, time zone setting, length of Website use, location, browser plug-in types, versions, operating system, platform, and other technology used by you to access the Website.
  2. Usage Data includes information about how you use our website, products, and services.
  3. Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

DATA WE DO NOT COLLECT ABOUT USERS

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, information about your genetic and biometric data).

All Financial Data such as information regarding debit or credit cards and Personal Identifiable Information WILL NOT be stored, sold, shared, rented, or leased by or to any third parties. Furthermore, we will not pass any debit/credit card details to third parties.

USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated below, we do not sell, trade, or rent your personally identifiable information collected on the Website to others. The information collected by our Website is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our Website. We will disclose your delivery information to third parties for order tracking purposes or process order, as appropriate, fill your order, improve the functionality of our Website, perform statistical and data analyses deliver your order and deliver promotional emails or other forms (such as text messages) to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

Sinterex may use non-personal “aggregated data” to enhance the operation of our Website or analyze interest in the areas of our Website. Additionally, if you provide our Website with content for publishing or feedback, we may publish your Profile Data with your permission.

Sinterex may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request by any governmental authority. Sinterex may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if Sinterex files for bankruptcy or liquidation, or there is a transfer of the assets or ownership of Sinterex in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

HOW DATA IS COLLECTED

Sinterex uses multiple methods to collect data from and about you, including through:

  • Cookies – these are small files cached in device’s browser. You may refuse to accept browser cookies by selecting the appropriate settings on your browser. However, selecting this setting may mean you will be unable to access certain parts of our Website. Unless you have adjusted your browser to refuse Cookies, our system will issue Cookies when you direct your browser to our Website. We only utilise cookies to determine whether or not you have visited our Website in the past.
  • Flash Cookies – Certain features of our Website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons – Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Sinterex, for example, to count users who have visited those pages and for other related Website statistics (to for instance, record the popularity of certain Website content and other system verifications and server integrity).
  • Direct Interactions – We may collect this information directly from you directly when you provide it to us by registering as a user to the Website, send feedback or e-mails to us or during your navigation through the Website. We may also collect records and copies of your correspondence if you contact us, and details of transactions you carry out through our Website, including fulfilment of your orders.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or information provided by you to us.

 

SECURITY

Sinterex has taken appropriate steps to ensure data privacy and security including through various hardware and software methodologies, to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. However, www.sinterex.com cannot guarantee the security of any information that is disclosed online.

OTHER WEBSITES

Sinterex is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect. We are not responsible for the policies or practices of third parties.

Please be aware that our sites may contain links to other sites on the internet that are owned and operated by third parties. The information practices of those websites linked to our Website is not covered by this Privacy Policy. These other sites may send their own cookies or clear GIFs to users, collect data, or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

MINORS

Our Website is not intended for any persons under the age of 18. We do not knowingly collect any data or personal information that relates to or may relate to minors. Minors are not permitted to use our Website or its serves and if you are a minor, we request that you do not use or provide any personal information to or make any purchases on our Website.

CORRECTIONS AND UPDATES

If you wish to modify or update any information Sinterex has received, please contact info@sinterex.com.

MODIFICATIONS OF THE PRIVACY POLICY

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.